Jack W Olds & Company, LLP would like to introduce a new opportunity that involves our use of a third-party data entry service that will enable us to complete your tax returns more efficiently. We have partnered with Xpitax Solutions Private LTD (“Xpitax”), an affiliate of CCH Incorporated, and an industry leader in data entry, to handle the time-intensive work our team members have historically shouldered.
Outsourcing Data Entry: Frequently Asked Questions
Why does your firm use a third-party vendor to work on tax returns?
Our firm prepares a significant number of returns in a very short window of time. Using a third-party will allow us to focus on the more complex areas of your return rather than data entry. Many firms are utilizing an outsourced data entry service to improve client service and provide employees with a higher quality of life during busy season.
Where is my data going?
There is no change in the location your data is housed. It is accessed in the US by overseas professionals for the sole purpose of data entry and document organization. The teams overseas use secure terminals to access the information and enter data in an all-paperless, controlled environment. The processes followed are certified under an independent SOC2 certification.
Who is Xpitax?
Xpitax is a company based in the US that was founded in 2003 by a CPA who wanted to find a way to enhance tax season for CPAs. Xpitax has a hosting facility in the US and uses trained professionals internationally with significant tax data entry experience whose work enables accounting firms like ours to work more efficiently and provide more timely service. The company is a division of Wolters Kluwer, which also includes Commerce Clearing House (CCH), the US tax authority for the last 100 years.
How do you know my information is safe?
Xpitax has built state-of-the-art infrastructure for its outsourcing operations to ensure the highest level of reliability, performance, and security available. Its facility was designed expressly for outsourcing tax and accounting compliance work and therefore has stringent physical and network security measures in place to safeguard sensitive client data.
- Xpitax security protocols are SOC (Service Organization Control) 2 Certified. This certification is issued by outside auditors who consider security, availability, processing integrity, confidentiality, and privacy. The SOC2 designation is endorsed by the AICPA, the governing body for CPAs.
- Data is fully encrypted the entire time it is transmitted and stored.
- The Xpitax servers are located in the United States.
Who will be responsible for my tax return?
Our firm is still responsible for your tax return. We will prepare, review, and process it just as we always have.
Is this going to cost me more?
There is no change to the existing fee structure.
How does the process work?
There will be no change from the client experience or how you provide information.
Who is requiring my approval to use Xpitax?
The IRS requires we obtain your permission if we utilize someone located outside of the United States to aid us in working on your tax returns. An authorization form will be provided to you for consent.
What are the benefits of using Xpitax to me as a client?
- We will continue to be able to help as many of you as possible.
- Our professional team will be able to focus on the more complex areas of your return rather than data entry.
- You will give our dedicated team members a much-needed adjustment in their workload. We are being proactive in making changes in this regard to continue to be a successful locally owned business in our community.
What if I don't want you to use Xpitax for my data entry?
Participation is voluntary; however, the timeliness of return completion is dependent on the level of participation we receive in our use of third-party data entry.